Customer Care Overview Customer success is our success!

Customer Care Services

A Better and Satisfactory Customer Service is our prime objective. In order to cover all phases like before, during and after implementation of solutions, we invest time & energy, train our workforce to work with you dedicatedly until you feel satisfied in carrying out covered business / service related functions. We would adjust our schedule with your convenient working hours and carry out corrective actions, troubleshooting, hand-holding exercises for digital automation & transformation. We would assist you to make cost effective and correct use of the products.

Note: Customer Login facility shall be available through this portal also, shortly. In case of any query, please contact us.

Product & Domain Expert Support

In case of any issue(s), clarification during the usage of our products & solutions, we would engage relevant engineer(s) having expertise in product development, with adequate domain knowledge.

Multiple Communication Channels

We have created multiple communication channels for our customers and users, to get in touch with us easily. We can communicate through following channels: -

• For us to contact you, please submit a simple contact form.
  
• For general query, write to us at: contact@tesarrow.com
  
• For product related support, write to us at: support@tesarrow.com
• Phone: +91-997-120-9966
  
• FAX: +91-120-260-5421
  

Self Service Guides

Extensive Help / Self-service guides would be available within the product Help files. In case of any further clarification, you may please contact us. We'd be happy to assist you through the functions.